“I just want to see what the people are saying, damnit!“
Yep. That was me. About a month or so ago.
I was incredibly frustrated with the fact that Facebook seemed to “mute” you lovelies when it came to interacting with you on my page. It seemed to select only the “most relevant comments” for my viewing. That aggression won’t stand, man! I want to hear from everyone.
So, before I explain how I ditched this nonsense, let me refresh you on what “most relevant comments” means to Facebook. They explain, “when you see Most Relevant above the comments in a Page post, it means that you’re more likely to see comments that are relevant to you. This means that you’re more likely to see the following at the top: comments or reactions from your friends, comments from verified profiles and Pages, and comments with the most likes and replies. This personalized order is only available for comments on Page posts.”
As I mentioned, I wanted to hear from all of you. I didn’t want to have to seek our your responses either. I wanted to view them all easily, just as we used to be able to do. *insert eyeroll here*
Here’s a step by step look at how to see all of your comments at once on your business page.
- Head to Settings. Click on it.
- Scroll until you find the “comment ranking” section. Click on it.
- Open “comment ranking,” and turn off the “most relevant comments” feature.
- Un-check the “most relevant comments” feature.
Save those changes, boo – and then you’re good to go! It really is that easy.
It took me a moment to dig for these options just to find them to “turn them off,” but now you don’t have to search! Just use those easy steps, and you’ll notice that you’re seeing more of your comments in real time.
Oh, and if you found this helpful, gimme a like please!